The employee we worked with at the location ( name was Sing) was very helpful and friendly. 1. Please have the vehicle ready to go at the promised time. Waiting for 30 minutes for snow removal cuts into our reservation time. 2. When changing the pickup location without discussing, please indicate the reason when and what accommodations were made because of the change so we don’t waste time during the rental period trying to figure that out.
Alan G
DK Petro Partners LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phillipsburg, NJ 08865
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I can't rate the location properly because they do not make the rules, they only follow the instructions given to them by Uhaul but since I must choose one... It was my first time renting a Uhaul vehicle and it was a disaster for us! I found the process tedious, difficult and time consuming (2 hours). I rented a cargo van for commercial purposes with multiples drivers which couldn't be present to pick up as Uhaul requires because they were working. Insurance was required to be paid $210, when we could provide a certificate of insurance from our policy that covers rented vehicle but they wouldn't even look at it or educate themselves on the process. I waited way longer than necessary and because I returned it to be parked at the place 2.25 hours "late", I was charged an additional $139.00. The place is convenient and the price was fair but the process will turn me away from doing it again unless I have no other choice or this process gets simplified.
Adieralys NGive out wrong prices
TAMICKA MLocation was a gas station on a compact sote in a residential area on a blind curve with a traffic light between the entrance and exit. Best suited for smaller trailers and towing vehicles. I had to travel to another state to pick up the trailer only to discover it was not what I ordered. Then I needed to buy a 7-to-4 adapter at Walmart. Mr. Singh was friendly and helpful.
Glenn ELocation was horrible they have no idea what they are doing. And are very rude
BRANDON N