The best experience ever the gentleman at the counter was berry knowledgeable of the equipment that I needed for my moving. Thank for all the help, and keep up the good work
RENE L
Storage King USA
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85035
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Truck had soda stains on the doors and staff was rude.
Rene MBad costumer service and the place was smell weed
BASHAR SGot switched to three different U hauls. The first one i understood the own had an emergency so they closed down. The second one didn’t have any working trucks so when I got transferred to the third one it wasn’t even open! They were closed! So I had to call customer service so they change it so I can use the app. After they I got the truck after fighting with customer service I didn’t receive the truck till almost 11am! I requested it for 930! I called customer service to ask for a time change then I was denied and was told I still had to return it at 930 the next day. Then after getting the truck there was a lock on the truck but there was no key for the lock! So I had to call AGAIN to have someone bring the key for the lock! So now it’s 1pm and now I can finally use the truck and luckily the lady i talked to on the phone was nice to put in an extra day for free but I was so fed up I just moved everything the rest of the day/night just to return the truck ASAP because I was so over it. I’m definitely not coming back the customer service people were rude as hell couldn’t even help me and pretty telling me I’m on my owe! The only person that was very helpful and nice was the last lady I got in contact with and the gentleman who rushed to bring me the keys I wish I could remember there names. I hated that I had to call customer service about 5 times that day and got NO HELP but from the last lady.
DRESHAWN JThe representative that assisted me was very professional friendly and efficient. She was very patient with me throughout the process
DOLORES G