I would inform customers that the U-Haul business in conducted inside of a gas station. The counter process was not pleasurable at all. The older woman at the cash register did not know much English or much about the pick up process. She had to call someone on the phone. Business was conducted over the phone and the phone had to be passed back and forth to complete the process.
Lalena B
Sohana Five LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85015
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The person that was renting to us tried to charge us a $160 “deposit” even though we had already gotten the price for the U-Haul quote. And then when we opened the back, my boyfriend said it smelled like dog and was just gross. Since he didn’t have a furniture dolly for us either, he tried to give us another dolly for a fee even though we already had a set price for that as well.
Ana OJerry was extremely helpful and the whole encounter took only a few minutes.
DAVID OFriendly neighborly and great customer service!
CHARLES MNo longer use this as a U-Haul location. The guy did not help with anything nor instructions on how to hook up a car and the tire well with instructions was horribly sun faded and chipped
Michelle B