Friendly staff, great customer service Smooth and speedy rental and return.
olivares c
Shed Gal LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85037
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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It wasn't about the location. It's about the business. The people we dealt with were excellent. The biggest issue was that your app, although a great idea and very helpful needed tool it was not user friendly and very clunky. We had to try multiple times to get it to function and there was such a delay in updating info or responses. We had to call customer service every time. Unfortunately by the time we reach a live person we are frustrated and angry because we are exhausted, overheating and starving. Also we were told once the agent estimated our miles that Uhaul generously gives extra miles but we somehow went over without ever veering from our path. The absolute biggest turn off was that Uhaul forced us to use their contraced company at $200 to open the truck when we locked the key inside and after a very long day we had to wait almost 2hrs for someone to help us which made unloading a late night. I'm not sure I would recommend Uhaul if there are other options but thanks anyway.
Daniel BVery quick and easy process. Staff was super nice.
Christie JFriendly staff, recommended additional items to make the move easier without pressure. Quick and smooth transaction, out the door in less than 20min
olivares cAbsolutely nothing I can think of is required. I have used other UHaul services in the Phoenix area and none compare to the hospitality, professionalism, and fantastic customer service I receive at the 99th Ave (Shed Gal) location. I've utilized their location quite often and I'm never dissatisfied or disappointed with the entire staff. I will recommend this location anytime someone needs this service. Outstanding!
Mark C