My comments are NOT directed to the Blue Flame location as I had to return the truck after hours when they were closed. My concern was with U-Hauls phone automated service, along with the phone chat feature. When I clicked on the return location notification that was sent to my I-Phone the app either just cycled and cycled or said that it couldn't recognize my location due to my security settings. I rechecked my settings a couple of times, which was strange receiving that message as it worked when I picked the truck up originally in Rock Hill, SCâ€¦no issues there. I tried calling the U-Haul 1-800 # and said the wait was 15 to 20 mins. I held on for over an hour and no one ever picked up. Then I tried using U-Haul's chat feature and explained my situation. The individual kept asking me to check my phone settings and said I might be using the wrong website link. But I explained several times that I was trying to connect using U-Haul's link that was sent to me and my phone security settings were off. I don't think the chat individual understood what was going on and was no help. Never apologized for the wait or if there was another alternative. Basically, reading from a script. Finally, I called the Rock Hill location after they opened and explained what was going on. They apologized and I left the keys in the lock box at the Blue Flame location. Rock Hill was very helpful. I've rented from U-Haul more than 15 times over the years both local and long-haul one way trips with all those experiences very satisfying. I'll continue to use your service in the future as the need arises. However, I wanted to make you aware that I believe someone needs to look into your on-line website linkage, as well as instruct chat assistance for such issues as they may arise. I've worked in the customer service arena for over 30 years and you can tell that this instance got my attention. Thank you.
Trailer Rental & Towing in Pickens, SC at Blue Flame Tire & Auto
Moving to or from Pickens, SC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Pickens, SC 29671 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Pickens, SC
Cargo trailers in Pickens, SC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Blue Flame Tire & Auto!
Utility trailers are perfect for towing large or oversize cargo in Pickens, SC 29671. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Blue Flame Tire & Auto provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Pickens, SC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Pickens, SC online today!
Trailer and Towing Supplies
Just need to check store hours. Says 9 am but they don't open till 11 am. Had to wait two hours to pick up - once they opened things move quickly and they were great to work with
Service was slow and difficult. Trailer had a flat tire, which we had to wait to get replaced. The tire they used to replace it with had a slow leak through the valve stem and was almost completely flat by the time I got home, about 15 miles. Perfect example of a business doing the absolute bare minimum to get by, and nothing more. Would not recommend.
Thanks for your service
I reserved my truck online and went to pick it up and the location was closed even though it was during normal operating hours. When the business owner was called he was a bit rude over the phone and said we would have to wait until he got there to get the keys. I called customer service and the man on the phone was very helpful and nice about fixing the time so I wouldn't be charged more for the owner not being there.
Your website said â€œcome in we are openâ€ but arriving at location - it was closed. An employee happened to be picking up his own car and called owner who came and made rental happen. Thanks to Renee I was able to move last of my belongings from sold house. You need to know which of your sites have shut down!!!
Nobody was there and I couldn't get my deposit back other than that it's ok
Very helpful and a lot more Room than the last time a bunch of great people thank you. I will definitely rent there again.
nice folks, helpful in all regards
I am very dissatisfy with u haul. I returned the tow dolly to McCormick, SC., which is the location on my rental agreement. now I am being charged $60.00 for not taking it to another location. My contract # is 85218628. I an not paying you $60.00 because U haul changed the location.
Well satisfied customers
Very friendly and helpful. No improvement necessary!
Ended up having to walk all over his lot several times before we actually pulled out. Extremely unorganized but very friendly. So it's up to you whether you want exercise or not.
Nothing. The staff was great
Not well organized nor well focused on the customer at hand.
Leave it just like it is:)
I was very satisfied with everything.
Awesome people.i rent here alot and yes I could go to another location but I love these people.
Everything was great, very friendly people.
Just simply AWESOME
I reserved a 10-ft truck online. When I got to the dealer, he said he had not any 10-ft trucks in quite a while and didn't understand why I was allowed to reserve a 10-ft truck online from his store. The only trucks he had were 26-ft trucks and he was nice enough to let me have one at the 10-ft price. I had to haul 6 bar stools over 300 miles in a 26-FT TRUCK!
I think that if you'll be more interested on the surrounding cities concerning miles it would help to get more customers to willingly to rent hauls I went online to rent a 10 truck & it was Available I ended up with a 15 which I did not mind but I am on disability and I have moved twice in a month, due to personal situation, and. I ended up spending $123 which was very expensive for us to not know until we come to pick up the uhaul. I have to say that the people were very nice to us. I just feel like we were not done right when we were quoted online $76 for a 10 truck, if it wasn't Available then we should have been called before assuming that we could afford it for the 15 truck. Then we were allowed only 35 miles to move stuff from liberty SC to Anderson SC WHICH IS not understanding to me because I have rented in Florida and we were quoted with all mileage neccessary but we filled up the uhaul after we were done. My reasoning for the message is that I feel that my business wasn't the important thing to receive what I ask in the first place and then your company just put us where they wanted us costing us money without knowing firsthand for our approval. I don't mind paying for what I have to pay for, but it wasn't appropriate to just not ask me about changing my $ amount and if the truck I had ordered wasn't a available, thenceforth I should have been called before I arrived. I wasn't very pleased with this it makes me have a sour taste for this business but you seem to think that I am okay with this knowledge of your behavior to just put me in something that I didn't approve. I overall like Uhaul but I will take it to corporate. I feel like you've overcharged us.It opened up my eyes to the next time I go to uhaul rental stores and I will make sure nothing like this happens again! I believe that if it's honored online by Uhaul then it should be what customers receive when picking up and drop off. Thanks for the inconvenience of the financial crisis in the way that I was handled just assumed that it was okay. The people who have dealt with me were very nice.
Iv read some of these reviews People dont understand some of these things are not their fault.
A bigger air conditioning lol
only dropped off on a Sunday so no idea how they are