Trailer Rental & Towing in Pingree Grove, IL at Childress Automotive
(U-Haul Neighborhood Dealer)

204 reviews

41W875 US Hwy 20   Pingree Grove, IL 60140
(E Of Rt 47)

(847) 464-1084

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(847) 464-1084

41W875 US Hwy 20
Pingree Grove, IL 60140
(E Of Rt 47)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Pingree Grove, IL 60140

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Customer Reviews

Average Customer Rating

204 reviews

Let us know what you think.
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Write a review
Rating:
5.0

Drop off location was perfect

Michael R. 
Rating:
5.0

Just exceptional

Erickson M. 
Rating:
5.0

Childress Automotive U-Haul was quick, efficient, and very helpful / accommodating in getting me hooked up (trailer) and on the road.

Chris C. 
Rating:
5.0

The gentleman who waited on us was very friendly. The truck was clean and in good working condition.

Michael E. 
Rating:
5.0

Very nice gentleman...

alex B. 
Rating:
4.0

A lot of ice by truck and lock boxes made it slippery, especially getting in/out of cab

Derrick B. 
Rating:
5.0

Top notch equipment and service.

Edward K. 
Rating:
5.0

Great Guys At Childress!!! It was our first time renting a trailer as we've always owned them. My wife called and reserved it and it was there ready to go on the date we needed it. Worked out great, easy check out and return, clean and it good working order. Thanks Guys

gerise B. 
Rating:
5.0

More communication during the contactless approval process. We were kind of wondering what was going on.

Susan S. 
Rating:
3.0

My average rating has absolutely nothing to do with Childress Automotive. U-Haul as a company has lost my business for any future rentals. I own a flooring company, and have had 2 of the worst experiences with a company I can remember back to back 2 days straight. First, it took 3 transaction for a trailer rental at the Hoffman Estates location, and 1 hour of my time to go to Home Depot for the hitch reducer that the rep was not observant enough to notice until after all 3 transactions to rent me a trailer, sell me a hitch, and sell me the straps that I asked for with the trailer. The following day, after 5 SCAMMY advertisements on your website before I could even place my order, Childress Automotive was unable to fulfill the 6x12 trailer order for over an hour due to U-Haul website issue. THEN, I get a bill with an extra $20 in pad-wraps and a lift truck that I used NEITHER OF, nor were they even in the open-top trailer that I rented. Thank you for showing what an excellently run (sarcasm) this is, and pushing me toward smaller rental businesses in the area that actually value customer service. I will tell everyone/anyone I know to stop using U-HAUL in the future. Get your shit together.

David C. 
Rating:
5.0

Great place to rent a U-Haul. Friendly and great customer service!

Stacy G. 
Rating:
2.0

Although we could not tell prior to placing our items in the trailer, the floor was covered in gray grease that is now all over our luggage and baby items. Very dissatisfied with our experience.

Eric O. 
Rating:
5.0

we were not told that you pick up location had changed. Were sent to 2 different locations after we went to the original location. There was not communication to us after an email saying our pick up location may change. When we got to the original place, they sent us somewhere else that was wrong. Then we were sent to another location. It wasted 3 hours of our time plus all the traveling we had to do. Thankfully the final location was great. Getting there was terrible.

Heather C. 
Rating:
1.0

You can start with training everyone that uses your product how to properly fill out a contract.

Gwen S. 
Rating:
4.0

I rented a 2 axle enclosed trailer and it was perfect for the job I needed it for. It pulled effortlessly, the team at Childress was great.

Per H. 
Rating:
5.0

Everything went smooth, love the easy and quick pick up process

Michael Z. 
Rating:
2.0

It took an hour for him to give me the keys to the truck. And the back of the truck was leaking, so all of my belongings got wet.

Margo V. 
Rating:
3.0

Don't call the customer the day before pickup and tell them you don't have a truck for them. Customer reserved the truck 5 days prior. Not a good business practice.

leilani L. 
Rating:
5.0

Great service. I got there and had a reservation for a trailer I realized was too small for my project. Mr. Childress reconnected with someone to allow me to rent a larger trailer which allowed me to get the job done quickly and the trailer back to him with the rental time frame. Very easy to work with.

Daniel M. 
Rating:
5.0

Great experience dropping off!

James L. 
Rating:
5.0

Professional and excellent service

Edwin M. 
Rating:
1.0

Got charges for a dolly and pads that I never received

Anthony C. 
Rating:
3.0

The rental experience was horrible. Attempted to pick up a 24/7 rental. For some reason they had trouble with documents requested and submitted. Transferred me to customer service where I sat on hold for 1 1/2 hours. 1 1/2 hours!!! Customer service is a joke. There is none! Had movers hired and paid for through Uhaul waiting at the house while I'm trying to pick up the equipment. If you're going to have 24/7 pickup you must have the personnel available to support it if there is an issue. Would never recommend this service to anyone.

DAVID G. 
Rating:
4.0

Quick, easy, and hassle free

Paul J. 
Rating:
5.0

The person that rent the tow dolly came out to check it out to make sure every part was ok to use.

Eddy G. 
No reviews have been submitted for this location.

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