We ordered dollies to help our move, there were none for us to pick up. Would have preferred to been told this before pick up day.Anthony S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Pinole, CA 94564
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 2.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Make it clear on website that location has no supplies (blankets, hand carts, etc). Website also needs to have accurate pick up information (no mobile check in, correct hours). Also, truck I rented badly needs a mechanic. And possibly a new catalytic converter. Check engine light was on during the entire rental.Sarah Q.
When we got to the truck it was evident that no one had inspected it since it was returned. There was a really strong disgusting smell as well as a bunch of trash (clothes, books, food wrappers). There was even food on the floor and milk in the cup holders. We had to ask someone to help clean it, which they helped with some, but still left chocolate on the floor and the cup holders in disgusting shape. We had to get the truck home to finish cleaning and disinfect before we could use it. We returned the truck and felt really dissatisfied and disappointed.Maria N.
The truck cabin was dirty and the fuel tank was only 3/8 full. The assistant was not very friendly when I told him about these things.Victor D.
Dirty exterior and some broken glass in the cargo area, broken windshield wiper.Michelle D.