We ordered/ requested a half dozen moving pads which were not provided. The person at the Loren Food Mart who has the keys first told me he had nothing to do with uhaul and that I needed to use the app to get access to the truck. When I called customer service and walked through the process of opening the lock box on the side of the building customer service confirmed the person behind the counter in the mart had the keys. When I went back in and told him what she had said only then did he give me the keys. This is a smudge on U-Haul’s reputation.
Sarah L
Loren Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Plantation, FL 33322
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Truck was dirty & the equipment unsecured. The pick up process was horrible and wasted an hour on getting the truck.
Pedro MMy quote was $50 with tax $68 I picked up the truck with half of a tanks drove 10 miles total using the vehicle for 2 hours I was charged $189 . This was not the best experience.
Cherisse PHorrible and confusing check in experience.
Michael RN/A
Sherline R