The driver’s door didn’t close very well. Signage signifying where to find lock box and the automation of things would be most helpful as the trucks are flanked on each side and block it from view. The truck should have a running board or stool, or make an available rental for handicap accessible or at least alert driver that there is a very high step up to cab. The locks were very cumbersome, and once combination was added, it was difficult to open lock. The app was not the best as there was no back option and it also dropped out so we could not finish the sequence. The drop off sequence of photos was very time consuming and we secured everything, locked the back door and then went to begin checkout and are asked to take a photo of the inside of the back box. Folks are tired at this point and it was a pain to do a 360 photo shoot then upload each photo individually. Maybe a quick video would suffice, one upload and done. The uploads took long, especially using cellular.
David S
Ea Petroleum LLC
24/7 Rentals
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One-Way and In-Town® Rentals in Port Charlotte, FL 33954
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