The staff were professional and very helpful, I will definitely come back for future rentals.
LEE J
Glacier West Port Orchard
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Orchard, WA 98366
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was charged for 2 days when I was only supposed to be charged for one day. I dropped the van off at 10 am one hour early. After I started driving the van it said something about the break light being out and that the back tires had low pressure. The gal who helped me was not listening to me at all and I kept telling her I needed to be checked out of my hotel room by 1 pm still needing to move everything out of it. It stressed me out and now I’m being charged for 2 days instead of one. I will never rent from this location again.
JULIE BBoth girls working were amazing !!!!
TRACEY MEach time we started it, we didn't know if it would start. We let the office know to look at the battery and alternator. A little nerve racking.
VERONICA CMy complaint is not with the staff at the pickup location. They did what they could to fix a bad situation. The short story is I got bounced around through 3 different pickup locations to get the equipment I was “guaranteed.” Even though I ordered the equipment (truck and car trailer) together, which included a discount, the discount vanished. I was charged separately for the truck and trailer when I was forced to pick them up at separate locations. Even though I submitted a complaint to that effect, I have not heard back on whether or not this will be corrected. Improvements: went using the app to order equipment, somehow it needs to distinguish between restricted and unrestricted equipment. The app said equipment was available when it wasn’t.
HANS G