Outstanding service and professionalism. Very down to earth representative that made this transaction as smooth as possible. We will absolutely be back soon and thank you for keeping this location open.
JOSEANTONIO G
Victory Computer
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portsmouth, VA 23707
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkI rented a truck from this facility. The store was supposed to open at 7:00 am, however when I arrived to pick up the truck no one was there. I had to wait almost an hour past my scheduled pickup time before someone arrived. Additionally, I requested furniture pads and dollies. There were no dollies available, and I only received half as many furniture pads as requested. I had to go to another U-Haul store to get my needed supplies. This really set me behind on moving day!
MICHAEL LGreat all around transaction
Richard BKeep doing what you’re doing. Winners experience and I absolutely enjoyed Mr. Melvin. He has a whole bunch of knowledge.
andrea dTruck was leaking fuel due to foreign object lodged in fuel tank. Tires were not at proper inflation levels adding potential further risk on a 1500 mile trip. Tow dolly lights were inoperable. A replacement truck was provided and movers scheduled to transfer the load, however they were very late and I had already lost a full day so I transferred myself. I did not report the trailer lighting to roadside because I was unwilling to waste yet more time. I purchased a set of magnetic tow lights a made the trip without further incident.
Jeremiah E