Everything was great.
JAMES B
Storage America
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Punta Gorda, FL 33983
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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When returning the truck, to the 1145 Capricorn Blvd in the Punta Gorda Deep Creek FL facility the personnel greeted me by bursting out of his office, hands raised in the air with the greeting “What the #### am I supposed to do with this 26’ truck!? You can’t leave it here and have to take it to a different location” I simply stated to the personnel “this is where corporate told me to leave it…I didn’t pick this location” He made a phone call to another local facility and told me to deliver there. I refused. I reminded him I made the reservation through corporate and they told me to leave it here. He finally calmed down and said to leave it, which I was going to do not matter what. He could not check me out as system computers were down. He didn’t look at truck, mileage, gas etc. I called corporate offices immediately after leaving and they were helpful to resolve the check in issue. One hour later I was billed for an additional day. Called corporate again they reimbursed me for the charge. Of course it takes three days to process credit which makes no sense in a case like this. I did request a call from the area manager and he was helpful and apologetic and said he knows who I am talking about. No offer of discount or compensation was made which would have been a nice gesture on U-Hauls part.
JOSEPH CVery friendly staff and very helpful
GERALD WContinue
JAMES KPriced well and allowed me to have the truck longer than anticipated, which I’m grateful for. Didn’t harass me about it either
MEGAN K