My only grip is at the location is obviously going to be closed on the weekend and between the U-Haul app and website it can get a little confusing finalizing final detail details before pick up. My original pick up was for 12 didn’t even get out of there until 130. I appreciate customer support giving me extra time with the vehicle due to the delay. But it seems a lot easier to go to a business. That’s either open on the weekends or whenever you need the vehicle or just the U-Haul store.
CODY G
Alpha 9 Construction LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redmond, OR 97756
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Customer Reviews
- 3.0 Average Customer Rating
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Returned truck to the location on the paperwork provided by uhaul on Saturday February 15th and completed to online check in. Was continuously called by uhaul person from this location to ask where the truck was. I provided photos and the exact location and kept getting calls that the truck was not returned and charged unnecessarily. It was a mess. Person on phone had no idea what was going on, slurring words, etc.
Jalen SThere was no-one there when we arrived to pick up the truck. She finally arrived after we called, 20 mins later but said she had no record of our reservation, even though I'd just talked to U-Haul to make sure they had it. There were no items I'd paid for in the truck, the furniture dolly and 12 pads. The gas tank was only 3/4 full. Not impressed!
Blaine CI had a great experience with U-Haul! The process was easy and straightforward from start to finish. The staff was friendly and helpful, and the truck was clean and in great condition. Moving is already stressful, but U-Haul made this part smooth and worry-free. I’ll definitely use them again next time!
Vyncent Pnice truck. was able to fit all my things. drove nice. only negative was clerk said a block from redmond airport. i had to have a police officer drive me over a mile.
JENNIFER W