Team was on time and extremely fast and friendly, and worked with my last minute request and scheduling. The communication and efficiency easily earned 5 stars. Hope to use them for future moves.
Sheryl W
Jims Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redmond, WA 98052
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It was very easy and convenient to rent their truck.
LIVIU LThe Jims Automotive owner, Antonio Ward, resolved very quickly a unique "U-Haul booking system glitch" caused by the previous customer on the equipment that I was picking up. Mr. Antonio Ward provided excellent customer service in all respects and everything worked out really well. --- Peter H. in Bellevue, WA. March 17, 2026
PETER HHad a very hard time opening the self checkout lock
BIGYAN RIt was a horrible experience. After picking up the trailer one of the tires exploded on the freeway. Luckily no major damage was done and no one was harmed. I was able to drag the trailer off the freeway with my vehicle and bring it to a park and ride to wait. A tow truck showed up shortly after, which was great, but U-Haul insisted on the tow truck leaving to go repair the wheel with a new tire rather than towing the trailer away. Because of this I had to wait at the park in ride for over an hour for the tire to return. Upon the return of the driver with the tire, he inspected the other tire and sure enough it was completely loose. Thankfully this wheel did not come off the trailer, but it easily could have. After all of this, I drove the trailer back to the drop off location and the shop closed an hour and a half before their posted closing time.
BRENT D