The location was great. The owner helped a bunch, the U-Haul vehicle was the issue. It was poorly maintained and broke down on me twice. I had to get a neighbor to help me actually move the things o rented the U-Haul for since the truck I rented from U-Haul broke down and had to be towed! In the end I still had to pay for your truck even though I wasn’t able to actually use the truck. Tell the next customer to go somewhere else, you corporate customer service is awful and your trucks should be dismantled for scrap.
Felipe S
Super Saver
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Remlap, AL 35133
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It was a very easy transaction, the truck was very clean and drove great! Turning it back in was extremely easy. Great experience 😁
KIM HReduce the mileage rate. On top of the fee and ins totaling over 100$ an additional 0.89 per mile is ridiculous
Rhonda DTried to check in car tow dolly. No one there could help me . This is at 3 pm. Man in store called somebody. I spoke to him. He said either come after 6 pm or take the dolley to another uhaul dealer. After finally contacting Uhaul company I was able to do self return by them helping. Nothing in writing that said that the tow dolley was returned in good shape.
Rodney BWell first get the biolife in Hayden Alabama to start getting things ready when they are supposed to. The location we actually picked the truck up from was great. But I shouldn’t have had to drive Thirty more minutes to pick a truck up
Justin H