This ended up costing more than advertised and what was expected. The equipment was not in the truck upon arrival. The truck had not even been checked in, and I was “checked out” by having my info written on paper before being given the keys. It’s honestly shocking that U-Haul allows this location to rent their trucks.
Hunter G
M and H Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Renton, WA 98058
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Improve your app. It worked terribly and i still haven’t gotten it to work. While signing in it was a mess and somehow my account got merged with someone who has a similar phone number and there is no system in place to fix it. Also I definitely got charged extra but I am not even going to bother disputing because it is not work my time.
Maxim CThe guy in the gas station had no clue what was going on, and there was no one else to man the store so that he could help with check-in.
Robert CI tried reporting a VERY SERIOUS safety concern (store employee showing up at my home). The customer service gal is spoke to was amazing but the regional manager I spoke to didn't seem to believe me even though I came into contact with the employee AT MY HOME and at the store I rented it from. Also the store employee took a picture of my photo ID on his personal phone so now I'm even more scared about it yet I'm not being taken seriously. Very disappointing and concerning.
Carrie BHad a little trouble with the online link. Couldn't send pictures. We called them and and they talked us through sending them email. Everyone was very professional and helpful. Very satisfied.
Susan E