“Take a break” food store should be called give me a break. Have someone to check you in. Cashier doesn’t know anything about Uhaul. He gave me a phone number on a post it note to call. Automatically when to VM. I also text. And called again. And text again. After 45 min wait I hooked up myself and left. Did all I could on app for my side. Took my own pics etc. Uhaul cust service called me later to verify. I told them the story. They got everything straight with online check in. Returned trailer in time without incident. Didn’t even wave to them. Hope I don’t have to ever go back there again. He still has not reached out, called me back or text. Poor operator.
JOHN M
Take A Break
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rhome, TX 76078
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 1.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We truly had the best customer service with Kyle, the regional manager (I think that’s his title). W appreciate the assistance and flexibility. Hilltop Solutions of Northlake helped us book the U-Haul at a different location since they did not having a U-Haul available. Wonderful service experience
Sarah NWell first of all the people in the store didn't have a clue on what to do they let me take the trailer with out any paperwork being down and then when I returned it they didn't check anything or give me a receipt then a week later they were like you didn't return the trailer which we had for all of 3 hours and returned it
Kalee YKey drop off box was not accessible, needed to leave key with store attendant.
Francisco RI was nervouse about my move and then there was the fact that I chose I very busy weekend to move. Despite all that my love went over smoothly and the customer service was excellent. I am very happy in my new home and especially happy that the U-Haul rep went above and beyond to help make it that way.
Greta T