We truly had the best customer service with Kyle, the regional manager (I think that’s his title). W appreciate the assistance and flexibility. Hilltop Solutions of Northlake helped us book the U-Haul at a different location since they did not having a U-Haul available. Wonderful service experience
Sarah N
Take A Break
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rhome, TX 76078
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Well first of all the people in the store didn't have a clue on what to do they let me take the trailer with out any paperwork being down and then when I returned it they didn't check anything or give me a receipt then a week later they were like you didn't return the trailer which we had for all of 3 hours and returned it
Kalee YKey drop off box was not accessible, needed to leave key with store attendant.
Francisco RI was nervouse about my move and then there was the fact that I chose I very busy weekend to move. Despite all that my love went over smoothly and the customer service was excellent. I am very happy in my new home and especially happy that the U-Haul rep went above and beyond to help make it that way.
Greta TI selected the 24/7 truck Option so we could get the truck early. The pickup was really confusing. I told the lady at the register I had a uhual reservation and she handed us the key and walked away. Didn't get payment or anything so I had to call and have them dispatch the truck. We also didn't get dollies or furniture pads but Im not sure if this location just doesn't offer them maybe
Elijah H