I was charged 3 day rental when I only wanted it for 2 days because the location wasn’t open when I returned it. This was never mentioned/explained when I picked the rental up. I read on the u-haul website that there was a 20$ convenience fee for drop off when location was closed yet I was charged a full day rate
RUSSELL C
Auto Quest Collision
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, MI 48062
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This was fine.
GERI AFast and easy rental. Nice truck. Convenient drop off even after hours.
SCOTT BExcellent service all around.
Dennis YHelpful staff
Michael C