I made a 9:30 reservation pickup and was not cleared until 10:20 am. A substitute worker was there and did not have authorization to release rental. The experience was extremely stressful as I was transferred 2x. The girl was very pleasant, it was not her fault. I believe the 1st contact could have remedied the issue without transferring to someone else.
hortencia b
Arlington Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Riverside, CA 92503
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything went well with my rental
EVA MParking a little small
MARK MThe first location we went to was not accessible and it was closed. We wasted two hours on the phone and we kept getting the run around. Poor customer service and terrible processing.
Manuel P