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JOHN S
Customer Reviews for Arlington Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I made a 9:30 reservation pickup and was not cleared until 10:20 am. A substitute worker was there and did not have authorization to release rental. The experience was extremely stressful as I was transferred 2x. The girl was very pleasant, it was not her fault. I believe the 1st contact could have remedied the issue without transferring to someone else.
hortencia bEverything went well with my rental
EVA MParking a little small
MARK MThe first location we went to was not accessible and it was closed. We wasted two hours on the phone and we kept getting the run around. Poor customer service and terrible processing.
Manuel P