Text messages. No one at this location could explain why your company kept texting me. This follow-up rating—it only benefits your company. I was told I could rent a 10’ truck at any time but when I went to rent one—all gone! I had to take a 15’ truck at a higher price. Again, nothing for the customer except more cost and annoyance. The facility was part private post office, part electrical bike shop and then a rental shop, in that order. No employee badges or uniforms. TV blaring News Nation. Homeless everywhere. It’s a mile from my house and I walked to your store so I wouldn’t have to park in your broken dirty lot. So wrong truck, wrong price, bad location, and text after text. A poor experience. I didn’t give you a worse rating because the franchisee seemed like he was doing his best.
MARK S
C&B Pack & Ship
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Riverside, CA 92501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The best location to rent from in Riverside
ANDREW OThe lady at the counter was very friendly and accommodating. The processing was quick and swift with no stress at all. I came back for furniture blankets and she generously gave me a pack. I’ll be recommend this location to all my friends in Riverside.👍👍👍
ANTHONYWILLIAM Voriginal location was on 3211 van buren. You had to call first, the recording directed you to call u hall as it was not a drop off location, it was a pick up only. There was one on the corner 7525 Indiana in Riverside, i called and he said to drop off was fine, just call the 800 number to switch they had room, the scheduler would not let me take it there even though thy location said they had room, according to her schedule they didn't. C&B did take us no problem and we were in and out quickly. Please up date your drop off locations and the ease of customers being able to switch locations because i had to find the 800 number that was not roadside assistance, then finally they connected me with scheduling for the riverside area.
SANDRA OGREAT SERVICE!!! FAST AND EASY!! THANK YOU
VASNI B