Nothing, the man that I experienced was helpful and very polite.
STEPHEN C
AJs Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roanoke, TX 76262
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It's a little off-putting at first that it's at a warehouse yard full of storage units that aren't run by U-haul but the signs make it easy to find and the personnel were very friendly and helpful.
Danielle JIt would be good idea if the owner wore identification to show that did indeed work there. I was a little insecure at first leaving the vehicle with him but only because he no "outward" identification. He was very kind and respectful, but never having ever done anything like this before I was caught off guard that a plain clothed person just popped up from nowhere and said he would take the keys...
HELEN WI had to wait 45 minutes outside the building after my pickup time because the owner was not there at my scheduled time.
Tanner PIt was fine in overall. In the beginning, it was very hard to find a person to reach and take the keys to the truck. Nobody was there, no office, no sign, no doors. After searching under the severe summer heat for about 15 minutes, I found a handwritten phone number. I called it and there he was. I didn't need a bigger truck, but the one I rented didn't have the loading ramp. That was bad. Why should I rent a bigger truck just for a loading ramp? All the trucks must have the loading ramp.
AHMED S