Quick and efficient service. I would recommend this location.
Larissa T
AJs Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roanoke, TX 76262
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Pickup up my truck and it was literally on E for gas, it was dirty in the cab, it was not swept out in the back, and I registered for "counter pickup" and nobody was there and I had to call in which he provided a code to dig through a box of keys to find the ones assigned to the truck. They do not inspect trucks at check in at all because nobody us there to receive it check them out! Absolutely ridiculous and I'll be calling corporate because being told "oh that's how the last person left it but the gas station is just 2 miles down the road" is 100% unacceptable!!
Carlye DNo one was present when I picked up the trailer. The entrance was locked and poor signage to the entrance of the suite. I loaded up the trailer myself after speaking to someone on a cell phone.
John SThe representative on August 13, switched my reservation due to my preferred location, not having my truck in stock. However, when she switched my reservation, she did not inform me that no representative would be on site, that it was only a self service location. The representative also removed the dolly I previously requestedand to my surprise there was no dolly in the truck. This location was much further away than I preferred when I called the number for this location, they tried to authorize my payment three separate times and their system could not process. It was a very frustrating process where I stayed at that location for an hour.
ALLYSON ANothing, the man that I experienced was helpful and very polite.
STEPHEN C