I was charged for two periods even when I returned within 11 hours. No place to drop off keys.Akshay S.
Trailer Rental & Towing in Rochester Hills, MI at Rochester Event & Equipment Rental LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Rochester Hills, MI 48309
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Quick and straight forward.Bharath D.
Check their products better whent to hook up the ford ranger found out the tire tiedown was broken couldnt get differant trailer they fdiny have anymore had to buy ratchet straps to hold tireTIFFANI YVONNE B.
The people were very friendly and helpful. I will recommend them As well as use them again. Deeb A.DEEB HUSSEIN A.
The ramp of the truck was non functional. We tried calling uhaul service assistance but no one answered for an hour. We had a really stressful time and after a trial and error of more than an hour we're able to get the ramp inside. Something was blocking the ramp when we're were pushing it back. This led to a really bad experience.Somil P.
Over charged on rental and no one contacted at company could fix it. Bait and switch company!!!Ralph G.
I really appreciated how friendly the man who runs this location is. Even when a discrepancy took place he handled it immediately and very professionally.Mikhail R.
It was a great experience, with personable and professional staff, who got me taken care of really quickly! Happy to support this small business neighbor!Christophercorde W.
Can't think of anything to improvelidiya P.
The gas gauge was actually at 7/8's while the gas showed full on their paperwork. I brought this to their attention and was told they would take care of me, it's just the two of us here, she said. I said ok. But of course, no compensation for the gas issue. I filled the tank to above full but that didn't matter. Please do not use this location.RONALD TED H.
Great easy rental with friendly service.Dave K.
When our time was not available at other locations we were able to work out a wonderful plan with this locationLori P.
Mike was very nice and helpful, but the office is really cluttered, and messyMarquel C.
Awful customer service. EXTREMELY EXTREMELY UNORGANIZED. Couldn't find the truck keys and delayed us for an hour. Accidentally charged us for a 15' truck when we rented a 10' truck. Told us to bring the truck back at 5:30 pm even though contract said 1:30 pm and when we double asked the representative at the location said â€œoh it's fine, I don't see anyone renting itâ€ then the next day called us repeatedly stating truck needs to be back at 1;30 pm and that it's uhauls policies not hers. Didn't know how to renew the truck and took extreme length of time for any transaction probably due to the disorganization of the location.AMERA EMAD A.
Awesome people at this location. Will be a customer for life as long as they are there.Edward G.
Cleaner trucks, cruise control, new suspension, aux or USB ports.Zachary H.
I was charged for an additional two days, keep mentioning this to the shop and keep being told different things. I was also told that the dolly was ok to use even though the $7 would be waived. I need to talk to someone at corporate to refund me the two days of payments I was charged for, when I shouldn't of been because I dropped the truck off the same day. This is unfair and every dollar right now is important, with regards of everything going on and why this truck was needed :(jason H.
Very pleasant staff - I will use them again!FREDERICKJOHN S.
I was very happy with everything & will use them again when I move into my new house.LYNN T.
The moving van worked great. The people in the office were fantastic. Thank you!Chris M.
Nothing at this time. Thank you!MARY DELOIS H.
Truck wasn't ready. Employees were not wearing masks, or very friendly.Timothy M.
Convenient location. Straight forward check-out process. Desired vehicle was available. Simple return process. Prompt processing of final invoice. Invoice very detailed and easy to read.RONALD F.
There was overcharge on my bill for fuel whereas, I already filled the tank. I sent the picture of the fuel Gage and the issue to the immediately. No response so far. Do not rent via this location.VISHAL B.
The office staff didn't seem to know what they were doing and it took us 45 minutes to pick up a truck I ordered online. It was supposed to be a quick pick upMary L.