The people at Value Plus were very well organized and extremely polite. They made the rental process very smooth and the drop-off even easier. Also, I used considerably less miles than anticipated and my final bill showed the adjustment (down) on my final bill. I was very happy to see they did that automatically. I've had to fight with other rental facilities over excess charges.
KEITH D
Value Plus of Rockford
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockford, IL 61108
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Give people trucks, that's safe for the roads for driving.. missing, trim around front windshield. Windshield leaked very bad inside when raining. Front end shook like a leaf, had roadside. Come out to fix it and shook even worse. The license plate light didn't work back marker light didn't work.
JONTHAN BVery friendly people I always rent there
PABLO NClean the water bottles outnof the back of the truck, and walk with whomever is renting. I was told the truck had 7/8 a tank of gas, it had only 3/4 then was charged. Suck it from the back u-haul
BRANDON BThey were out of furniture pads and the app doesn't tell you that. It just adds it to your total. If you check your reservation again later then you'll see no furniture pads... But no explanation. So that's strange. And also frustrating that they didn't have the supplies but they are a smaller location and it was the last day of the month. It can be expected. The vehicle was ready and if you don't have a lot to move (small apartment half the amount of furniture two trips) I highly recommend the 9' cargo van. New ones are nice and convenient.
JESSICA K