I turned in the truck the same evening I picked it up. I ended up being charged for 2 days along with all the add-ons such as the safemove, the taxes, etc. The guy at the register didn't check me back in once I returned it. He didn't even have anyone at the register when I got there. Be careful and make sure you take a Pic of the mileage when you pick up and when you drop it off just to avoid issues. Your pics will also give you a date and time you took the pics so you will have proper documentation for situations like this. Luckily I had no issues once I called Uhaul, but the receipt should have been correct in the first place. I do not recommend this site for pick up and dropping off. The guy also didn't seem to know what he was doing because it took him forever to fill everything out on his end during pick up. Don't go here!
HEATHER N
7 Hill Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rome, GA 30161
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- 3.5 Average Customer Rating
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My reservation was to have a trailer, two dollies and six blankets. They had only the trailer and left it to me to remedy by calling U-Haul directly and finding another location and having to drive there. Took way too long to check me out. Poor experience overall.
RUSSELL Z