I purchased moving materials, specifically, a mattress cover for use in hauling a queen size box springs. The location was out of stock for queen size so I bought kind my size. The king size was more expensive...CARL S.
Trailer Rental & Towing in Rome, GA at U-Haul Moving & Storage at Shorter Ave
Rome, GA 30165
(W Of Redmond Rd across from Lowe's Walmart and Sam's Club)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- Propane exchange
- 24 hour customer return
One-Way and In-Town Local Rentals in Rome, GA 30165
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I initiated self-check-in, but the staff wouldn't let me get the suggested vehicle. They wanted me to take a certain vehicle and had me come inside, which removed any benefit of self-check-in. The person had to keep telling your software that I couldn't find a vehicle until it came up with the truck she wanted me to use. The trucks shouldn't be in the system if the location doesn't want them rented.Brian A.
Everything was great no problems whatsoeverMichael R.
Service manager was real helpfulRONNIE K.
I had no complaints with the lady associate that assisted me the day i picked up the uhaul. I believe her name was kym. Im not sure. My phone conversation with Aaron a few days later is where my experience was terrible. I called to inquire about 2 different issues. I wanted to know why my card had been charged $189 when my rental agreement said the amount was $164. I also was asking what credits should i be looking out for for the mileage. He became very hateful and his answer to my first question about why i was charged the different amount, he said that was something i would have to ask my bank because they are the ones that charged me that not Uhaul. Im not an idiot. My bank isnt going to take an amount out for uhaul that isn't what was requested. I asked to speak with a manager. He said I am the manager. He said he is the manager. I said i wanted to speak to whoever was over him. He gave me the 800 number and hung up on me after i said of course thats where i call.Amanda H.
I was tried to explained to them that I was seeking find other available storage for two days successful you d available storage at Woodstock, GA and I was much work hard to removed all stuff things inside storage for 5 hours and then drive and arrive at Rome, GA Sunday tonight. That was why! They did charged me $377 or They will sue me for due $377.00 that wasn't fault that owner of The Storage Hood did begun started kick out of storage too early without gave me for stay park all Night.JAMES R.
Always a line. Never enough people working to help. Only one person working at all times to help.KAYCEE B.
Aaron was extremely helpful and quite a fun characterBARBARA B.
Employees were very nice and most helpful. The lady I secured the trailer from was fun to work with and understood my needs and was knowledgeable in her job. She jumped right in to make every thing easy for me. The fellow that helped me return the trailer was spot on with the return. Thanks to to them my trip went just as planned! Thank You.Steve R.
Need $100.00 refund for despoitJAMES R.
Nothing. Both Aaron and Harrison are excellent!Charles H.
Aaron and his team always do a great job!CHARLES H.
The customer service was amazing!!!!!!Alvin F.
I think y'all are doing good. I can't complain about anythingKathy C.
After having trouble picking up a truck using the app for another location that did not leave a key this location went above and beyond to help me get a truck. Customer service was excellent as was the customer service over the phone. Thank you!AMY W.
Great serviceJerry B.
It was a good experience the person was there buy himself and there was several other people there very professional and informationWesley C.
Don't charge an extension on the lease agreement that's $35 and some change when a customer brings it back on time. I paid the $40 for the rental charge then I got charged an additional $35 and some change about an rental lease extension but I had the trailer back on time.Lesa D.
Blankets and hand trucks are placed in truck even tho you do not request them with seals. If seals are broken you pay extra. They are in the way of loading and unloading truck.Jessie H.
Need a new work at location cause the man there has poor customer serviceLanetta P.
truck/van leaked excessively in rain storm. very expensive mattress was soaked. rental disclaimer wasnt enough. minor leak expected, major leak was not. should be some compensation for efforts spent to dry mattress out.Johnnie D.
The employee who waited on me was very helpful and friendly.Tina W.
Nothing great placeKimberly S.
Aaron was very patient with our needs and changes that we had to make. The equipment worked well, was clean, and we did not worry about whether we would make it to our destination and back.Noreen S.