You are given the gate code to this facility one time throughout the check-in process, and it is impossible to get back to that gate code screen after the check-in has been complete. Normally this wouldn’t have been an issue but the move took longer than expected and my car got locked in over night. Please make the code more accessible or give clients a code that expires 24 hours after truck retrieval.
Jacob F
Lake County Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Round Lake Heights, IL 60073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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GREAT customer service. Truck ready and clean. Fast service
RANDALL WVery good customer service and the vehicle was great I had no problems at all. Thanks
TONJA MMarie was an amazing person to get my rental completed and was very friendly and courteous! Will definitely come back here again!
HECTOR VLocation is fine. One thing overall that can be improved is U-Haul app speed. It is very slow between steps sometimes.
Michael J