Please improve on the app. It is very complicated trying to receive and send information through the uhail app.La Ron W.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Rutledge, GA 30663
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.5 Average Customer Rating
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It was just my experience being there. I was supposed to get my truck someplace else but got detoured and cause me to wait for over 2 hours of waiting because of U-Haul mess up. I place my reservation and it end up having to go to another place to pick up my truckJoseph B.
My overall experience was terrible. I've sent 3 emails and no response. I was charged incorrectly. I would really appreciate some help. As of now I would NEVER use U-Haul againBobbie B.
We dropped off after hours so did not meet any staff.Ned K.
The location is in an area with very poor cell phone connection making the 'mobile' pick up almost impossible. Collecting the vehicle was like being on a weird game show where the patience of the contestant is tested to breaking point. The staff at the location were nice enough but the process was a nightmare. Two identical vehicles were available at a location much closer to me. I was told they were "booked" but neither moved in the 24 hours before or after my rental period. I only need the vehicle for 6 hours. The check engine light was on when I collected the vehicle. Ran rough. Not the most fun I've ever had.Duncan H.