Hello. I am not sure why we are getting a receipt and why my husbands card was additionally charged after drop off. We did not use additional mileage. We returned the truck back a day early. We left more gas than necessary in it. And we also should honestly be getting some sort of refund because there were issues with the truck as soon as we arrived to our new home and had issues opening the back of the truck. Not only that but it was raining and water somehow got inside the truck and soaked a lot of my stuff. I am very unhappy and disappointed with this entire experience. When I booked the rental I was told to pick up at the Citrus location. Then I get a call that it was switched to Jack rabbit. The lady from Jack rabbit called and said she would be on vacation so to use the self check in process. Says she sent me the proper links. Then says sorry it didn't work. Pretty much said we had to figure it out ourselves. Luckily I called and someone said we could just come back to our original location. But this is overall very unprofessional and frustrating and just flat out not okay. Thank you, Lauren
MARTIN G
AZ Park It of Rye
24/7 Rentals
|
U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Rye, AZ 85541
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Give a thorough description of the check in process before hand. We checked in on a weekend from out of town and the only options to verify were calling an employer (closed), calling a landlord (early on a Sunday) or to take a picture of a passport (we did not bring it out of town). Also all of the trucks were parked in a dirt lot that was heavily overgrown with weeds and grass and the lock on the key box was difficult to open. There was only 30 miles worth of gas left in the fuel tank with the nearest gas station 20 miles out of our way.
Randy AThis place is sketchy
TODD FEasy in and out, 24/7 was ready to go, clean good truck, fit my needs, good experience. There was a guy that helped me find my truck, nice guy. Would come back here again.
LARRY GIt was an empty parking lot. I never actually spoke with anyone. But I do appreciate being able to return my truck automated on my own time.
JOHNATHAN C