Fix the issue that results in the check-engine light. There was a newer 20' truck on the lot at the time. I would have preferred that one but didn't have time to go back to request it. Also, I rented a furniture dolly online and assumed it would be there. Unfortunately, they did not have one at JF Cleaning. When I called customer service, they sent me to another location, which also did not have a furniture dolly. This is an item that you would expect would come with a truck rental for moving. Every U-Haul location should have one in stock. Again, I did not have time to call again, or to complain. Basically, I was charged for a furniture dolly that I did not get.
SYLVIA G
JF Cleaning and Protection Service Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thunder Bay, ON P7B3Y3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Everything was as expected. Service was great.
PHILIP FWe had more than one issue with 2 separate locations with our move across the country. We were lied to at one and had an employee repeat our personal information through his AirPod while on the phone with god knows who. For such a big move uhaul added nothing but access stress.
Brittany BI did not get the U-Haul I had originally booked but she did give me a free day. This happened to me last year when I moved and I never got what I booked . It’s not the Timmins store fault she was wonderful this is a business problem . What kind of fly by the seat pants operation are you Running just rolling the dice if the requested size U-Haul will be by chance there is beyond me. You guys then called me yesterday pressuring me to bring the U-Haul back in Thunder Bay and screwed me royally with a 26 foot U-Haul more in gas and horribly hard to drive and back up and unload . This was brutal and I can’t believe a year later after this happening to me it happened ago. I can’t be the only one
Dana Lperfect service and friendly stuff
Majid R