Disgusting customer service. Charged us an additional cleaning fee for nothing that was wrong. Abhorrent service and I will be taking my business elsewhere.
Pheng T
Lotus Intermodal
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sacramento, CA 95828
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Transferred to another site for a 25$ credit towards the haul and apparently was a scam but we sent an official email for the change. The new site had no information for my new reservation but I have the official email confirmation. Associate at new location held me up for 30 mins talking to me about things not related to the uhaul. Both of pick up and drop off. Everything was a mess and no one knew what they were doing. Never getting uhaul again. First time and now last time customer.
Shelby MOriginal invoice had a forged signature where my name is. I did not sign this document. Highly concerned of someone forging signatures at this location.
Abdullah KI have never had an transaction renting a vehicle as complicated as this one
George UI was treated very well and the rental was quick and convenient. Thank you for the easy experience and the professional service. Five star location 🌟🌟🌟🌟🌟
THOMAS S