The individual apparently in charge was primarily dedicated to operating the C-store. The U-Haul effort is an add-on venture. His communication skills were hampered, in my opinion, as an English-second language speaking individual. As a U-Haul customer my effort was interrupted several times by C-store customers. No hook-up assistance was offered nor provided. It was 100% self service. Standard U-Haul text links requiring customer photos of equipment condition to be uploaded were not received. I pointed it out to the agent. He replied “it’s okay”.
BRIAN E
Salem Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salem, VA 24153
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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They left shit inside the uhaul and they charged me for 2 days instead of one. Fucking ripoff
Mitchell SEasy process and easy location to get to. Had trouble with the hitch on trailer as it was a new type for me, however the employee was quick to come and assist and get me going. Will use this location again for my rental needs
Zachary BThis location does not have any equipment available aside from the truck itself. I booked online and requested a utility dolly and furniture pads, as the purpose of this rental was to move some newly purchased antique furniture, but was informed upon arrival that these were not available. The truck was in rough shape, requiring the strength of Sampson to simply open/close the latch for the overhead door.
Robert Galways great
william c