Still dealing with a issue a week later, because they put that we used more kms than we did.
SOPHIA G
First To Market Sales Force Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salt Spring Island, BC V8K2R7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck was clean overall but the windows were dirty. I only noticed it when the sun was shining through. I had a problem with the app though. It did not accept the scan or photo of the back of my driver's license, so I lost a lot of time trying to pick up the truck.
Carel MOverall the vehicle was as expected. Clean, and well-maintained. Location offered easy pick up and drop off. Staff were extremely helpful, and courteous. My main recommendation for future UHAUL users - Ensure that the pre-rental kilometers on the contract match the kilometers on the dash of the vehicle. In my instance - There was a mix up on the rental contract, that i did not catch when picking up the vehicle. The previous renter km's were listed on the contract, which led to an overcharge of +35km (overcharge - $38.15. 35 x 1.09/km). The issue was raised to the "district manager", after there was an acknowledgement that the error had taken place. I have not heard back from UHaul, and i have not received credit for this over-charge.
Kurt IVery helpful and friendly management. very convenient location for Salt Spring Island
Simon LI'd like to see the online pick up improve. I was having trouble doing self pick up. The saltspring agent agent was very helpful and timely.
FARSHID B