I had reservation at 930 and the employee was late but other than that it was good. I was charged for 2 days also. The Rep tired to change and was able to due to where I made the reservation didn't even asked if I needed for 2 days. Gave me the paper work to pick it up at this location.i only needed it for one day
DIANA I
U Stor It Managers LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Diego, CA 92113
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No Dolly on site even if I already checked out a dolly on that location and said that they have it. The person at the lobby didn't even bother to check and didn’t even took out the dolly rental charge on the receipt even if I already spoke to her that I already got charged with it cause it says that they have it at that location. And for the extension process, nobody is answering the call for me to do an extension, and that being said I got charged twice for like 3 hours late return process. Never going back to this location.
Nel AIt took forever to find a place to take the truck, customer service told us to use the app. When I used the app it said someone would get back to me. Very frustrating.
JACOB CThe truck felt like it struggled between 1st, 2nd, and 3rd gear.
JULIO MLa única situación contraria fue que tuve que recoger la unidad en un lugar diferente a donde hice la reservación.
LUIS G