The U-Haul truck itself was not very well maintained. Smelled very strongly of cigarettes, and there were coffee and dark stains all over the dashboard and console area. The gear shift was almost impossible to shift, which was frustrating. I've rented plenty of U-Hauls before, and there were no straps in the back of the truck which was also dissapointing. Most importantly, the passenger side rearview mirror would not stay in place, so there were times where I was literally unable to see anything on the right side of the vehicle. I had to pull over and stop multiple times to adjust the mirror, but it continued to slide every time there was a bump or turn. Not only was the frustrating, but was VERY dangerous and added unnecessary time and gas to my trip. Overall I'm very disappointed with the amount of money I spent to get this poorly maintained vehicle!!
Kristofer H
Tom Boy Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Diego, CA 92113
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Customer Reviews
- 2.5 Average Customer Rating
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Horrible and place makes you do everything without help.
Russell PThe Truck was given to me dirty The Uhaul associate didn't have a printer to print my invoice
William CToo small of a parking lot to get equipment returned. Store owner had to move 3 Uhaul trucks so I could park a 5×8 trailer.There were other facilities much closer to my destination.
KEVIN TThe parking was horrible to get out of and pull in. I was stressing about taking it back to park in that tight spot with a 26’ truck.. there’s a uhaul store 5 mins a way that is absolutely better. This store didn’t have my requested dollys so I had to go to the other store as well. I loved Anna at this location I just could stress with getting another uhaul from this store again.
Cassandra S