Availability was a bit of a challenge. The business was closed for 90 minutes during the early afternoon. I was late for the pick up, but then had to wait a couple hours to pick up the equipment. Not a big deal as our schedule was flexible, but very odd.
JAMES C
Guard Dog Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Marcos, TX 78666
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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very knowlegable and helpful young lady
WILLIAM RThere was no one on site when I got there on a weekday at 2pm. I found out later this is their lunch break but there were no hours posted. No clear instructions on where to leave the trailer. I parked it next to other trailers and left. I figured that someone would check it in. I noticed that two days later it wasn't checked in. I called uhaul and told them I had photos proving I left it there. They fixed the issue but I shouldn't have to follow up on this. The trailer I originally reserved for this trip was at some tire shop in south San Antonio. I showed up at my reservation time and the place was closed for the day. I had to call uhaul and they made another reservation for me but I had to drive 22 miles out of my way to get it. After all the extra driving due to uhauls faulty reservation process I tried to get this trailer returned closer to my house. I figured they owed me that. They flat refused and said that I had to drive 19 miles from my house to guard dog storage even though there are two large uhaul rental places with 5 mile of my house. The customer service rep said that if I dropped it off anywhere besides guard dog I would get double charged.
David JReturned after hours so I have no idea about the people or facility, but I cannot complete the survey without picking something. Too many pieces here, and too small of an area to be able to maneuver trailer into parking spot, especially when pulling with a 26' truck.
James HThis is our go-to UHaul place because it is awesome and helpful staff.
Debra M