Was very disappointed with the uhaul company as a whole. We were told that we could pick up right next to our house and ended up needing to drive over 30min one-way to a completely different location and then also were quoted over $100 incorrectly so had to drive and pay significantly more than expected. The physical location we picked up at wasn't even a â€œuhaulâ€ location it was a different named storage company. The attendant there was very nice and understanding but every representative over the phone could care less and gave us wrong information more than one time.
Trailer Rental & Towing in San Ysidro, CA at Stax Up Storage San Ysidro
Moving to or from San Ysidro, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in San Ysidro, CA 92173 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in San Ysidro, CA
Cargo trailers in San Ysidro, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Stax Up Storage San Ysidro!
Utility trailers are perfect for towing large or oversize cargo in San Ysidro, CA 92173. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Stax Up Storage San Ysidro provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in San Ysidro, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in San Ysidro, CA online today!
Trailer and Towing Supplies
All the staff went out of their way to help me. Great people.
Truck was extremely dirty. Was not given the truck I was guaranteed. Had to rent 2 trucks to make up for the 26' truck I was guaranteed and had to pay for double gas. I was also guaranteed a trailer for a car row and that was not at the location I was originally told it would be at. Had to drive across town to a location that was closed and had to postpone my move. Pretty poor experience overall and will not be using this service in the future, nor will be recommending to anyone that needs to move in the future.
Everything was great will not change a thing, costumer service was far superiors than expected.
Nasty people none knew what they were doing
The store was nasty broken tiles on the floor no door molding, no covers on outlet and switch's in the customer area. No one knew what they were doing . Clear CalOSHA hasn't been there. But everyone needs to have a mask on??? Never go this location it's a major health and safety problem.
It seemed very bad organization on the part of the reservation system because in my case there was a reservation for a 26-foot truck and when I went to the direction of picking up the truck it was not there, they sent me to another city to pick up the truck and that caused me more miles and they charged me the miles that was not my fault see I made the reservation wrong
I honestly can't think of anything. It was super easy to reserve the truck I needed online and the reservation guarantee gave me peace of mind. The staff at my pick up location were very friendly! The whole process was fast and effortless!
We came here to drop off a Uhaul truck. The experience was terrible. First they seemed to think my dad needed to drive our car off the towing trailer. It made me feel like, as a woman, they thought me incapable of driving my own car backward. We dropped the trailer off early claiming some kind of unhooking fee never mentioned in my multiple phone calls with Uhaul directly. The car and trailer was also attached without a fee. When we returned the next day they were very vague about where to park the truck in the very limited space at the facility. After, they looked over the truck and we had to wait for that at the locked gate. Us and others then had to wait at the office which was locked, because after raising the bar for us to get out of the storage area the only attendant in sight left instead of getting our receipt. Other people left instead of waiting for the attendant to return and open the office again she was gone for so long. We were waiting for over half an hour at the office. After we found out, despite being said we could return to the office for a confirmation of the return, there wasn't one to be given. It had to be emailed. So there was more waiting to get that. It was very bad service about the Uhaul items.
Advertisement for your place of pick up was very poor as far as U-Haul advertisement! I wasn't even sure I was at the right location!
The truck was filthy! The exterior was extremely dirty, the windows were caked in dirt and debris to the point that one could hardly see out of them. The cabs interior smelled horribly of cigarette smoke, even after 2 air fresheners. The cargo area of the truck had a sticky liquid covering more than half of the floor. Before loading the truck I had to mop the floor of the cargo area to avoiding getting the susbstance on my furniture and boxes.
Very helpful staff
Be at your office during business hours. I almost missed seeing my dad before a surgery and I do not appreciate you making me wait 30 minutes for literally nothing. I was also supposed to be helped by scheduling over the phone to see if i could be helped by anyone and no one ever picked up. I called with another phone to be transferred to a supervisor and that phone kept ringing until it stopped. I had to hang up because the short time i have with my father is more important than your sucky customer service. I was given the ok the third time i called to leave the equipment at the front. when i called to confirm they received it, the employee who answered the phone was rude and said i should not have done that. i am extremely displeased with your service. i will rethink it next time if i ever need a moving/rental company. now i sit here with my dad at the icu, more time to think about my experience. i have uhaul for making me more distressed than i should have been in this extremely difficult time in my life.
Everything went well but above all, the customer service provided by the young ladies in the office was 2nd to none. Thank you very much for a easy and pleasant experience.
When I arrived they had the wrong tow dolly it was already hooked up to the truck. Next I wanted it sent to my storage facility not to this one. I have used U-Haul my entire life when moving approximately 15 times. Customer service representative at this location had excuses and not Solutions. I was very disappointed
The customer service was inadequate. I need the truck and tow dolly to be sent to my storage location and it was not. I had to drive to another location to pick it up. The wrong tow dolly was ordered. Whenever I ask a question the representative came up with the excuse instead of a solution.
Great Customer Service and attention to detail! Thank you.
The inside was not very clean, we had to sweep it.
The mobile pick up and drop off feature is awesome but needs improvement. When I went to drop off, I submitted my credit card info and clicked submit and it was loading forever. I had to call customer service because it was after hours and I needed a confirmation and info on what to do with the key to the Uhaul. Checking out was also very complicated the last time I did this as well. I will continue to use the mobile process because although it needs work, it is a great idea and very convenient.
This location and time was not my first choice and that was somewhat of an inconvenience especially when I was only notified the night before about the change. Despite the inconvenience, I definitely recommend using Stax Up Storage for your U-haul needs!
Nothing. Excellent service and location. I will use U haul everytime.
Truck windshield was not cleaned. Car trailer had a bad strap holding tire on front. I had to stop two times enroute to readjust strap that came off completely. I was on a two thousand mile trip and had to stop once in Texas and Mississippi to readjust. It was an inconvenience and a dangerous experience that could have been avoided if equipment had been installed properly.
The car trailer did not work properly. I had to stop twice to adjust one of the tire straps that came off enroute. I was difficult to find locations on the road to readjust the strap. I don't believe equipment should malfunction while you are on the road.
The lady handling the reservations was very nice.
The staff was great. The truck was shaken on the freeway going 50 mph. And both doors window handles fell off. Other than that was a great experience. Thank you.