Excellent customer service at this locationMUHAMMAD K.
Trailer Rental & Towing in Santa Ana, CA at OC Gas Station
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Santa Ana, CA 92705
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Thankyou again and keep the good work.JOE S.
The pick up process was awful. Took way too long and not convenient.ADRIANA V.
Excellent customer service.DANIEL A.
My rental time was at 8:30 but i didnt get out of there til 9Oscar G.
Filiberto was working by himself covering all customers: gas station, store, as well as trucks & rental equipment. I appreciated that he did his best to help me but my time was limited and I would have preferred for him to have had an assistant to tend gas station and store customers while he explained truck rental process to me without interruption. Filiberto was polite. Thank you.HAYDEE A.
I wanted to use the app to pick up my truck, but it stalled when I tried to take photos of my license to upload for their records. The app would not get to the photo portion. It took a headshot of me easily enough, but would not do the license pictures. I tried the app AND the web page but both stalled. Doing a live chat with 'Patricia' only had me go to the web page, which was no help. I had to go in and talk to the manager of the gas station and do it manually. Other than that, it went well. The truck was exactly what I needed, except for only having 1/4 tank of gas at pick up, not the 3/4 that was marked. I noted it in the app and had the manager come out to confirm it.RICHARD B.
everything was easy and perfectFATEMEH A.
I was over charged for the over all price .. I've always used UHAUL in Tustin and Anaheim and I've always had a good experience.. But this location over charged me ..SERGIO L.
Excellent customer service, I really recommend this location.Byron C.
The equipment that I reserved was not available when I showed up for my reservation. I reserved a 15' truck but all they had available was a 10 footer. It created some issues with loading and unloading between myself and the help I had hired.THEODORE P.
better record keeping and ensuring the customer actually gets the equipment that they're supposed to be receiving.briana G.
It was a perfect experience.FRANK G.
Improve their internet speed.JOHN S.
We reserved a car carrier and received confirmation. But they did not have one, not only at this location there wasn't one in southern California. We had to rent one in Quartside AZ. Was not happy!!!!!Clara W.
None, Everything was excellent.Jose Luis L.
No bad comments.Homer M.
We did not receice the key for the pad lock, so we had to spend 7$ our of pocket to buy one. The gas station attendant was working alone, so I can understand if this was missed, he was multi tasking with several customers at a time. He could use help!LORI N.
Owner of the UHaul was very kind to help me as he was shutting down due to a problem with my online reservation. Worked out great! Thank you for your help!LISA MARY C.
The check in and out process could be smoother. The owner was a bit aggressive. I would rate from uhaul again Pricing was good bit this owner of this shop was an arrogant women hating ass.Michelle S.
It's not clear why I was charged for mileage because the first 50 miles should be included in the rental.DUNG T.
Very accommodatingMarian H.
Have someone to do only the paper work because the person that's there is a little busy and it take extra timeHUMBERTO F.