The man who helped me was super nice and even parked the U-Haul for me at the drop off location!!
Nevaeh O
Amoco Clark Rd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sarasota, FL 34233
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I was over charged one transaction was for 59 other was for 123. My bill total was 64. The truck needed maintenance and had 0 to no gas when we got it. Seat belt was broken or damaged when we got truck
KELLIE BTo Whom It May Concern, I am writing to express my concern regarding the service I received at one of your gas station locations while renting a U-Haul truck. On the first day, I picked up the truck alone. As a woman who is 5 feet tall and under 100 pounds, I found it difficult to handle the equipment on my own. Unfortunately, the employee on duty was extremely rude and unhelpful. He made no effort to assist me in loading the dolly into the truck, nor did he provide any basic instructions on how to operate or open the truck’s rear door. Additionally, the truck was not filled with gas, despite protocol. I called your customer service that same day to report the poor service and the incomplete gas tank. When I returned the truck the following day, the same employee displayed an even more unprofessional attitude. When I politely asked about the gas level to ensure I wouldn’t be overcharged, he told me he would not help because I had previously called to file a complaint. When I informed him that I might need to escalate the situation again due to his behavior, he became aggressive and told my daughter and me to leave the store in a very disrespectful manner. We were both in shock by his conduct. Based on this experience, I do not believe this individual is an appropriate representative for the U-Haul brand. I hope this issue will be reviewed seriously, as no customer should be treated this way. Sincerely, Lydiette Quinones
LYDIETTE QI was told where to park it and never offered any help
MICHAEL AVery helpful, clean truck... easy check in and check out.
ANTHONY A