Was not clear at all where we were to leave the truck. There were no directions given, and Google maps took us to another business. We were returning the truck after hours. Fortunately, someone from another business came out to tell us that we could not park the truck where we parked it and that it needed to be parked along a street behind the businesses. He also showed us where there was a dropbox for the keys 1/2-block from the address. We apparently would have irritated other business owners if we parked the truck where we did; there were no directions to tell us to do otherwise. Don't know when/if we would have found that if that man would not have come out.
Apryl H
Burnsville Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Savage, MN 55378
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Customer Reviews
- 3.5 Average Customer Rating
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In Minnesota, the man who told me to leave it there was very respectful. I couldn't bring myself to leave it on the street as he had suggested, so I left it in a nearby parking lot, and he told me he would take care of it The man told me there was an issue with the vehicle-specifically, a broken lightbulb-but he suggested I just drive it as is, saying it wouldn't be a problem.
KAROLINA VThe gentleman that we dealt with there was very friendly knowledgeable and nice.
Eric MLack parking, lack customer service.
Jennifer BNeeds a sign out front otherwise great.
Tom T