A bit odd to have truck stored at different location and have to run back and forth, other than that the ladies were excellent and I appreciated the availability.
Jon S
Leisure Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sebring, FL 33870
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I drove 2 hours to pick up truck that I reserved to find out they had no more trucks. Sent me 2 hours in opposite direction to get a truck which was at Sebring from Kissimmee ..then I had to drive back to Kissimmee to get my stuff...it was a lot of gas I used in my vehicle and in the truck
Carrie BI understand that this is a self service location basically but if you have doubts the least that the employee of the place should have is knowledge instead of I don't know for answer to my two questions. not to mention the poor attitude that clearly shows that doesn't wanted to help when she was siting in a chair doing Absolut nothing.
VICTOR BThe process to rent a U-Haul was exhausting to say the least. I was not made aware of the new location pick up so my husband and I had to run around and contact U-Haul several times to find the location of the Cargo van we reserved. After speaking to customer service a few times, they finally got me to where my U-haul was located and then after getting to location the process of picking up the van was time consuming. We had done all that was necessary, so we thought but the whole process of picking up the van took over 2 hours. And then the process of returning the van as well was time consuming as well. I would definitely not recommend U-Haul to anyone in the near future. I do understand how you all want to cut back but for the elderly, the process is a bit confusing and time consuming. Never again will I rent from U-Haul !!!!!!!!!!!!!!!!!!
Victor DThe location has no attendants, the employees of the store have nothing to do with the Uhauls on the property. The vehicle we rented wasn't clean, cargo area was dirty and the front cab had dog hair and cigarette butts left in a cup holder along with the other dirt. The key to the vehicle was a new key fob and didn't fit into the Return Key Box. Having no attendant on site and using the photo system for the rentals doesn't ensure cleanliness or give customers confidence they will be renting a maintained vehicle.
Phillip R