The guy at this location tried to refuse letting me drop off the trailer. After I showed him the app and told him U-haul specifically gave me this location he said fine and told me "put it by the other trailers" and complained that he wanted out of the contract. I told him that is between him and U-haul. After I unhooked the trailer and took the first set of pictures he came out and aggressively demanded that I move it to the other side of the parking lot. I told him I already unhooked it and he threw his arms up and went back inside but then kept coming back out and going back in repeatedly. The situation seemed like it was going to escalate so I had to leave before taking the 'parking space' photo and finishing 5he transaction in the app.
Aaron G
Popeyes Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Selma, NC 27576
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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The owner/manager was rude and unprofessional; the equipment was not maintained properly. Not recommended to anyone.
Sorin GDrop off was awful. Someone needs to be there when dropping off rentals for help. The lady in the store was not helpful at all and self drop off is not helpful at all if you have someone older that's trying to retun something or if the person don't have a cell phone. Luckily I had a cell phone and was not older.
KECIA TWhat made this trip especially hard was the only representative for doing in store key pick up could not be there before 2 pm. I was on the phone for over an hour with a representative from U-Haul, and they did an excellent job getting me a new vehicle rental for the same price as the previous. Mo from the phone was incredible. While the location could have been better, the phone service was amazing.
Kayla PI will never go back here.
MICHELLE D