My problem was not at all with the location, but it was with Uhaul and your "upick up". My pickup was supposed to be ready by 6am, and when I went by at 8am trying to get access to the key through my phone would not work. I followed the directions and nothing. I reached out to your support to have them call back but didn't get a text back for a while! I did the LIVE chat and that wasn't helpful with the first time I did it, and then when I did it later they said they were going to go update things in their system...eventually it worked as it was supposed to, BUT I ended up taking 1 hour while standing in 30-degree temps outside waiting for it to work. I also lost almost an hour of moving time which made all of our helpers sit around and just wait on us. Pretty frustrating!
Jason B
Osbourns Automotive Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Siloam Springs, AR 72761
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Great equipment. Straightforward rental process. Very professional.
Larry TOutstanding staff at this location. I have never had an issue with this location! Outstanding customer service! They get my highest recommendation
STEVE LNone!!👍👍🙌🙌
MARIO MI can't answer because no one was there.
HELEN H