I had a horrible experience renting from here. I already filed a complain. Most horrible experience I’ve had with u haul.
Alexander O
EZ Towing LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Skokie, IL 60076
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Easy pickup location, must drive around back of building and call to confirm
MICHAEL MIt wasn't so much the location as that the app didn't work and there was no one there to talk to, it's an unattended location.
Steven JReally nice people everywhere! But ugh, your system made this a pain in the ass. I reserved a trailer, blankets, and bought a ball for my hitch, which were all available at the Evanston location I booked. Then the day before you changed me to Skokie, where there were no blankets and no ball, so ended having to drive to 3 locations just to get this done.
Jesse FThis was one of the most frustrating and disappointing experiences I've ever had with U-Haul. The area is this abandoned parking lot and with all this room that they have around they chose to line up each u haul one after another. I was unable to reach my uhaul because there's 2 trucks in front of it and on the side blocking it from being able to be moved. If you call the number there's no one that picks up the phone and I rang the bell for what looked like an abandoned warehouse with no answer. The U haul customer service was disappointing as well because instead of just changing the truck number to the one ahead of it, they suggested to call and go to another location after I had already spent an hour trying to get a hold of someone to help me with my truck reservation. I would give this negative stars if i could.
SNEH S