Damn I forgot her name but the person who works in the office is the most efficient U-Haul worker I've ever met. From the time I got there to the time I left she was constantly at work and not only was she able to help me she was also able to do this while at the same time answering multiple phone calls and also talking to her coworker who was working outside getting equipment set up. The whole operation works like a well-oiled machine. And these two employees both of them are top tier communicators. It really makes up for the frustration that I had with my online reservation which somehow got switched. I understand it's the end of the month but I had made an online reservation, which somehow was switched from Sonora to Angels camp. I was a little upset about that but these employees were able to help find equipment quickly and get me in and out the door within 15 minutes or less. Would I recommend them? You bet I would. I just want to say that the way they helped me has restored my faith after being quite frustrated about the previous problem with this reservation getting changed. I really do appreciate that they went above and beyond the call of duty.
STEVEN L
Avery Muffler
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sonora, CA 95370
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Customer Reviews
- 5.0 Average Customer Rating
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Staff was very friendly. After mistakenly parking in the wrong spot, I was politely told where to take the truck to drop it off. When I arrived at the correct return spot, there was somebody already standing there waiting to help me with the return process. Overall this was a very quick and friendly truck return.
Cody KGreat service and professionalism.
RICKY JNothing, everything was perfect. From the equipment, and the customer service was outstanding. Thank you.
SHEILA GGreat customer service and help getting everything set up. I wouldn’t say anything needs improvement
Alex L