This location tried to reject my drop off after the contract was in place and I was on the road. This location was very near my destination and chosen for that reason. If they couldn’t take the truck, they should not have been an option on this same day rental. It was returned after hours using the app and the contract stated that I was required to return the truck to one of the locations listed on the agreement, which is exactly what I did. I had to take about 40 minutes of my workday to sort this out over the phone. They would probably be fine to rent from but this was a poor customer experience.
PHILLIP S
SG Coastal Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in South Beach, OR 97366
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The gentleman behind the counter was friendly and genuinely nice
ROBERT JThe person was very pleasant and assisted us in getting the truck out of a very tight location where it was parked. The office was clean
ROBERT INice new location. Unfortunately I tried to return the truck to the old location but after a few questions to the right people and I brought it home. Helpful man to take care of check-in. Thank you.
EUGENE WI'm not sure. Everything was pretty easy. James was friendly and efficient. Thank you for the great service.
Martin G