I rented a unit in Woodridge Il and returned in Martinsville IN. On the way to dropping off truck I received a text message saying to drop it off in Bloomington IN. At that point I called that location and said I would not be able to do that and had it written on the contract to return to Martinsville. The truck was dropped off on July 10th and I spoke to the lady at the Martinsville location at the time. I then received another invoice from a dealer Irish Storage located in South Bend for the cost of $485.25. When I contacted a woman at that location she was very snippy and didn't seem very helpful. I tried calling the Martinsville location to see why the truck was never properly checked in and no answer. This is all a huge waste of time for me and am not very happy with my overall experience. I would like to be contacted by phone at 331 246 3785 ASAP in order to get this resolved
TODD P
Irish Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in South Bend, IN 46601
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Customer Reviews
- 3.5 Average Customer Rating
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I just dropped off and left keys in the drop box
JOSEPH OHard to find and navigate through
Angelica NWe were charged almost double what we were originally quoted: $20.90 in fuel charges for a truck that was driven less than 10 miles and $20 for “safe move” coverage which we waived. This was in addition to the base rate of $39.99 plus $1.29/mile which we were expecting.
Jory FEverything was good the man was very professional and friendly. The price is kind of high at the end.
Bela M