My concern with this location is that it is very, very, very hard to find. My rental confirmation didn't specify that this was a mobile pick-up. No one is on site if you have issues (for example, I could not get the lock box open to retrieve the key at first, as it was very hard to open). I will continue to rent from U-Haul when needed, but I would not rent from this location again or recommend it to anyone.
Sherese P
Prime Mail Support
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Southfield, MI 48075
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Customer Reviews
- 3.0 Average Customer Rating
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FRANK PThe process to rent the uhaul over the weekend was unacceptable. The 24/7 policy is a joke! I will never use you again after hours! I will only use you during hours that a human is available to give me keys and take them back! Horrible experience!!!!! And I was over charged and I have wait until you open to fix it!
Lachetta JBest most convenient can’t thank you enough will definitely refer to many many people in the neighborhood.
MEIR Athe app is poorly constructed. at 8pm in an area that has no lighting the app is wanting picture. the app was cumbersome and not user friendly. didn’t get the code had to call for assistance then I was over charged at the end
erica s